Programs | Mindbloom Help Center

Mindbloom Help Center

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Programs

Programs

32 articles

Who is leading my treatment?

How do I change my guide or clinician?

How do I contact my guide?

How do I message my clinician?

How do I contact support?

What qualifications do clinicians meet?

What qualifications do guides meet?

How do I change my clinician?

How do I change my guide?

Do Mindbloom providers provide ADA accommodations?

What is conditional approval?

Why might a client be conditionally approved for treatment?

What happens if I'm conditionally approved and don't provide the necessary information?

Peer Treatment Monitor (PTM)

What is a Peer Treatment Monitor (PTM), and do I need one for my Mindbloom program?

How do I find a Peer Treatment Monitor (PTM) if I don’t have one?

Who should I ask to be my Peer Treatment Monitor (PTM)?

Medication + Dose

What do I do if there's an issue with my medication?

Can I travel with my medication?

Where should I store my ketamine prescription between appointments?

Does Mindbloom report prescriptions to the PDMP and CURES databases?

How do I dispose of ketamine saliva?

How do I dispose of my medication?

How do I change my program?

How can I receive insurance reimbursement for my Mindbloom service?

Continuing Treatment

What is recommended after I complete my first six sessions?

How do I purchase my next Mindbloom program?

How do I refer a friend to Mindbloom?

Will I be able to access content if I complete my program?

How do I return to my program after taking some time off?

Troubleshooting

A feature isn't working. What can I do to troubleshoot it?

External Providers

How can I share information about my treatment with my current healthcare providers?

Can Mindbloom provide a Family and Medical Leave Act (FMLA) documentation or a Letter of Medical Necessity (LMN)?