The best way to reach out for support is via the Mindbloom app.
The app not only provides access to program features but also acts as the primary tool for communicating with support and your care team for managing treatment-related queries.
Select the Support tab by tapping the conversation icon, the second from the bottom right
For scheduling, billing, shipments, and technical issues, tap Chat live. This option provides immediate assistance and allows you to resolve concerns during operational hours quickly.
For common questions, visit the Mindbloom Help Center to browse FAQs and read detailed articles
Clinician Communication: For questions related to sessions, dosage concerns, or treatment specifics, start by contacting support through the app. They will relay messages to your clinician and notify you of the response.
If needed, support will schedule a live check-in with your clinician
