Injectables are prescribed with 1–2 refills to ensure your medication doesn’t expire before you finish your doses. You can request a refill for your injectable medication directly in the Mindbloom app when you're eligible.
Notes:
You still need to see a clinician every 6 doses for injectables.
Tablets do not have refills.
When You Can Request a Refill
2 days before you’re eligible
A banner will appear in the app letting you submit your refill request early. You'll also receive a notification when it's available.
Once you’re eligible
The banner will update so you can request your refill immediately.
After You Request a Refill
You’ll receive updates via:
The shipment tracker in your app
Email notifications
Text messages
Why You Can’t Request a Refill Sooner
Due to federal regulations for controlled substances, pharmacies can only fill refills once the previous supply is nearly finished.
Don’t See the Refill Banner?
Try restarting or updating your app.
If the banner still doesn’t appear and you’re almost out of medication, reach out to our Support team for help.