Your medication is shipped directly from our partner-licensed 503A compounding pharmacies and delivered via USPS, FedEx, UPS, or GLS depending on the pharmacy.
Medication ships in a nondescript box or envelope.
Delivery Rules:
Due to the nature of the medication, someone must be home to sign for your medication.
If you are unable to be present, an individual who is 18 or older at your address can sign on your behalf.
Alternatively, you may arrange for the package to be delivered to a pickup location in the same state, such as a FedEx or other authorized facility, or redirect it to an address where someone will be present
Some carriers allow a digital signature in advance via their website.
Can medication be sent to a PO Box?
No, deliveries require an adult (over 21, with ID) signature and thus cannot be sent to PO boxes.
Can medication be sent internationally?
No, medication cannot be shipped internationally. We only ship within certain U.S. states listed here
What if I cannot receive shipments at my residence?
If your home address is not suitable for delivery, shipments can be delivered to any address in the state where you are receiving treatment. Options include holding at carrier facility, shipping to a business / office, or another residence.
No matter the location, someone will need to sign for the medication upon delivery.
Missed delivery
Since a signature is required, the package might be returned to the carrier or held at a local facility if no one is home. Contact the carrier to coordinate a followup delivery.