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My previous provider (clinician or guide) doesn’t have any availability on the app; how do I schedule with them?

You're welcome to book with any guide available and any clinician available in your state.

You can change your guide or clinician on the Mindbloom app. Simply go to your Mindbloom app Home tab → Click your appointment → Click the Change Guide on top (or Change Clinician if it is a Video consult with a clinician) → Set your preference → View Bio & Availability → Click the time that works for you and confirm appointment.

If you need assistance, please contact us by clicking the yellow message icon at the bottom right corner of the page to chat with us immediately or send an email.

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