To reschedule an appointment on the Mindbloom app:
Select the Home tab by tapping the house icon on the far left bottom corner
Navigate to the session card
Tap the three dots to the left of Join Zoom
Tap Reschedule
View your current provider's availability by scrolling down or by tapping See All for a specific date
To change your provider, tap Change clinician or Change guide
To book, tap the desired appointment time and then tap Confirm Appointment to finalize your booking
To reschedule an appointment using the email confirmation:
From the email confirmation, tap Change/Cancel Appointment
Tap Reschedule
Select the date and time by tapping the time under the date column
Tap Reschedule
If your appointment is within 24 hours, you'll need to contact us to reschedule, and you may incur a fee of up to $150.
You can contact us by clicking the yellow message icon at the bottom right corner of the page to chat with us immediately or send an email.