You will receive an email with tracking information within 2 days after your clinician's approval, and your medication will arrive within 6 business days after approval. Once your medication has shipped, you can use the tracking information to monitor the progress of your delivery.

If you haven’t received your tracking information within 2 business days after your clinician’s approval, please check your spam folder. If it’s not there, feel free to contact the support team for assistance.

You can contact us by clicking the yellow message icon at the bottom right corner of the page to chat with us immediately or send an email.