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What is the overall flow of a returning client program?

Renewal Program Overview: Consult, Sessions, and Integration

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Overview

  • Renewal consult: Schedule a video consult to confirm next steps—route of administration, dosage, and your program plan. Your clinician places the medication order. Repeat every 6 sessions.

  • Sessions: All sessions are self-led with a Peer Treatment Monitor (PTM) present.

  • Integration (1:1 with your Guide): You’ll have a 45-minute session you can schedule anytime during your program

  • Group support: Unlimited Integration Circles.

Detailed Steps

1) Renewal Video Consult

  • Book your renewal consult in the app.

  • Your clinician reviews your progress, confirms eligibility, aligns on route of administration and dosage, and places the medication order.

  • Repeat every 6 sessions for 12 or 18 session programs.

2) Self-Led Sessions (with PTM)

  • Complete all renewal sessions on your own with a PTM present for safety.

  • Sessions spaced out based tailed guidance from your clinician, typically ranging from weekly to monthly sessions

3) Integration Touchpoints

  • 1:1 Integration: Schedule anytime to process insights and get support from your guide.

    • 1 Integration per 6 treatment sessions, scheduled at your convenience

  • Group Integration Circles: Unlimited access during your program

  • Optional: Add more 1:1 integration sessions with your Guide ($59 each)

4) Medication Refills

  • For clients with subcutaneous (SQ) injectables, 3 sessions of medication are provided per shipment.

  • Refills are requested in the Mindbloom app. You'll receive a prompt in the app when it's time for a refill (details).

Sample Program Cadence - 12 session renewal program:

  1. Renewal Video Consult 1

  2. Sessions 1-3

  3. 1:1 integration #1

  4. Refill Request

  5. Sessions 4-6

  6. Renewal Video Consult 2

  7. Sessions 7-9

  8. 1:1 Integration #2

  9. Refill Request

  10. Sessions 10-12

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