You can text the session support line at 833-792-4585 during its operational hours (daily between 10 AM and 1 AM EST). It is recommended to save this number in your phone before starting your sessions. For urgent questions or concerns, include the client's first and last name in your message to expedite the response process. Expect a response within approximately 2 minutes.
To use the Mindbloom Rapid Response line effectively, text the support number immediately if there are session-specific concerns. Ensure to provide the client's full name in your message for identification, especially when time-sensitive issues arise. This line is designed to provide swift assistance within 2 minutes.
In emergencies, you should call 911. The Rapid Response line is not equipped to handle life-threatening emergencies and should only be used for session-related concerns.